What is the Customer Assurance Plan?
With the Customer Assurance Plan Arizona Comfort Systems will cover and warrant all qualifying equipment purchased through and installed by Arizona Comfort Systems for the life of the equipment. To qualify your comfort system must be maintained by Arizona Comfort Systems every year from the date of start up.

 

How is this different?
Most companies rely on maintenance plans to provide piece of mind. These same companies lower their initial maintenance price hoping a problem will be found, and you will pay a costly repair fee. Arizona Comfort Systems is different. We will send a technician to your home, search and diagnose problems, and repair any problems free of charge.

How can we do this?
Studies show most systems fail due to lack of maintenance. If proper maintenance is performed, minor problems can be found and repaired before they develop into large problems. Living by this rule we found that our many maintenance customers have dramatically reduced repair costs, reduced system down time, and a much higher level of satisfaction with the comfort system we provide. So in a sense if we can stop a small problem we will never have to warrant a big one.

In return you get:

 

 

 

ACS Customer Assurance Plan & Lifetime Warranty – Arizona Comfort Systems will cover and warrant all qualifying equipment purchased through and installed by Arizona Comfort Systems for the life of the equipment (Defined as 20 Years from installation date). This warrant is designed to ensure peace of mind for all Arizona Comfort Systems customers. If all requirements are met (See Requirements), all repairs/replacement parts and the necessary labor involved will be provided by Arizona Comfort Systems at no additional cost to the homeowner for the specified equipment lifetime. With this warranty, the homeowner can be sure they will get the maximum life and efficiency as well as maximum comfort. This warrant in inclusive to the manufacturers warranty and will provide additional coverage during and after the manufacturer’s warranty.

Requirements
Customers must maintain a current E.S.P. (Energy Savings Plan) Agreement with Arizona Comfort Systems from 30 days of installation for the life of the equipment. E.S.P Agreements are renewed on a yearly basis and include a spring and fall preventative maintenance tune-up. Customers must perform regular monthly maintenance and filter changes as required by the equipment manufacturer and Arizona Comfort Systems.

 

For more information on E.S.P's and Preventative maintenance